Refund Policy

Effective Date: [06/20/2024]

Thank you for purchasing our courses at AI Scholars Academy, operated by DMatic Digital Pvt Ltd. We value your satisfaction and strive to ensure you have a positive learning experience with us. This Refund Policy outlines the terms and conditions under which refunds will be provided.

1. General Refund Policy

We offer a 14-day 100% no-questions-asked refund policy and a 200% satisfaction guarantee under specific conditions. Please

Effective Date: [06/20/2024]

1. General Refund Policy

We offer a 14-day 100% no-questions-asked refund policy and a 200% satisfaction guarantee under specific conditions. Please read the details below to understand the criteria and process for refunds.

2. 14-Day 100% No-Questions-Asked Refund Policy

Eligibility:

You can request a full refund within 14 days of your purchase.
This policy applies to all courses offered by AI Scholars Academy.

Process:

To request a refund, please contact our support team at [email protected].
Include your order number, the date of purchase, and the reason for your refund request (optional).

Conditions:

Refunds will be processed within 7 business days of receiving your request.
The refund will be credited to the original payment method used during the purchase.

3. 200% Satisfaction Guarantee

Eligibility:

You can request a 200% refund within 14 days of your purchase.
To qualify, you must complete the first 2 weeks of the course and all associated assessments within the 14-day period.
Provide detailed feedback on why the course did not meet your expectations and how it could be improved.

Process:

To request a 200% refund, contact our support team at [email protected] with your feedback and refund request.
After receiving your email, we may contact you via call or online meeting to understand the reasons for your dissatisfaction.

Conditions:

Refunds will be processed within 14 business days of completing the review process.
The refund will be credited to the original payment method used during the purchase.
This guarantee is limited to one refund request per customer.

4. Non-Refundable Items

Exceptions:

Certain promotional or discounted courses may not be eligible for refunds. Please refer to the specific terms and conditions of the promotion for details.
Refunds do not apply to any additional services or products purchased in conjunction with the course (e.g., coaching sessions, supplementary materials).

5. Contact Information

If you have any questions or need further assistance regarding our refund policy, please contact us:

Email: [email protected]

6. Changes to the Refund Policy

DMatic Digital Pvt Ltd reserves the right to modify this Refund Policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly. It is your responsibility to review this policy periodically to stay informed of any changes.

7. Consent

By purchasing our courses, you agree to this Refund Policy. We are committed to ensuring your satisfaction and will make every effort to address any concerns or issues you may have.